At NextLight, we want to give you the flexibility to use the networking equipment that works best for your home. Our Bring Your Own Router Policy pdf is designed to help our tech-savvy customers understand how we support third-party hardware. This guide explains that while you are welcome to use your own device, our technical support is focused on ensuring your fiber service is active and that your router is receiving a valid IP address. We’ve provided this policy to set clear expectations and to advise that for those who prefer a “hassle-free” experience, our managed Whole Home WiFi service is always available as a fully supported alternative.
Current Customers
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Current Customers
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