App Data Deletion Request
Follow the steps below to remove your account and delete your data from the NextLight app. Please note performing these steps will remove your access to manage your router through the app.
- Navigate to Settings > Account and Admins.
- Tap Edit.
- Tap Remove Account.
- A warning message displays ensuring that you do not inadvertently remove this account.
- Tap Yes, Remove.
- The account is removed and all account information, including routers and mesh systems, is deleted from the app. After you remove the primary account, you must complete the router onboarding process the next time you sign in to the app.
If you are having difficulty performing the above steps, fill out the form below and we will remove your account and delete your data for you.